Contact Us
ATON is committed to making itself available to LACRISERT® users and eye care professionals alike.
If you need to speak with an ATON representative, regarding a LACRISERT® prescription, please contact us directly at:
ATON PatientCARESM
866-268-7325
Monday-Friday, 8 am-8 pm
Option 1: Medical question, adverse event, or product complaint
Option 2: Reimbursement/insurance information, or sample orders
E-mail Contacts
Customer Service: us2customerservice@biovail.com
Medical Specialists: us2customerservice@biovail.com
Please note: Only an eye care professional can provide one-on-one treatment and advice, regarding a particular case of Dry Eye.
Indications and Usage
LACRISERT® is indicated in patients with moderate to severe Dry Eye syndromes, including keratoconjunctivitis sicca. LACRISERT® is indicated especially in patients who remain symptomatic after an adequate trial of therapy with artificial tear solutions. LACRISERT® is also indicated for patients with exposure keratitis, decreased corneal sensitivity, and recurrent corneal erosions.
Important Safety Information
LACRISERT® is contraindicated in patients who are hypersensitive to hydroxypropyl cellulose. Instructions for inserting and removing LACRISERT® should be carefully followed. If improperly placed, LACRISERT® may result in corneal abrasion. Because LACRISERT® may cause transient blurred vision, patients should be instructed to exercise caution when driving or operating machinery. Patients should be cautioned against rubbing the eye(s) containing LACRISERT®.
The following adverse reactions have been reported, but were in most instances, mild and temporary: transient blurring of vision, ocular discomfort or irritation, matting or stickiness of eyelashes, photophobia, hypersensitivity, eyelid edema, and hyperemia.
