Contact Us
ATON is committed to making itself available to LACRISERT® users and eye care professionals alike.
If you need to speak with an ATON representative, regarding a LACRISERT® prescription, please contact us directly at:
ATON PatientCARESM
866-268-7325
Monday-Friday, 8 am-8 pm
Option 1: Medical question, adverse event, or product complaint
Option 2: Reimbursement/insurance information, or sample orders
E-mail Contacts
Customer Service: us2customerservice@biovail.com
Medical Specialists: us2customerservice@biovail.com
Please note: Only an eye care professional can provide one-on-one treatment and advice, regarding a particular case of Dry Eye.
Indications and Usage
LACRISERT® is indicated in patients with moderate to severe Dry Eye syndromes, including keratoconjunctivitis sicca. LACRISERT® is indicated especially in patients who remain symptomatic after an adequate trial of therapy with artificial tear solutions. LACRISERT® is also indicated for patients with exposure keratitis, decreased corneal sensitivity, and recurrent corneal erosions.
Important Safety Information
LACRISERT® is contraindicated in patients who are hypersensitive to hydroxypropyl cellulose. Instructions for inserting and removing LACRISERT® should be carefully followed. If improperly placed, LACRISERT® may result in corneal abrasion. Because LACRISERT® may cause transient blurred vision, patients should be instructed to exercise caution when driving or operating machinery. Patients should be cautioned against rubbing the eye(s) containing LACRISERT®.
The following adverse reactions have been reported, but were in most instances, mild and temporary: transient blurring of vision, ocular discomfort or irritation, matting or stickiness of eyelashes, photophobia, hypersensitivity, eyelid edema, and hyperemia.
Talk to your doctor if you have side effects that bother you or that do not go away. You are encouraged to report side effects of prescription drugs to the FDA. Visit www.FDA.gov/medwatch or call 1-800-FDA-1088.
